In Dubai, there are quite a few government and private hospitals, which have emergency wards available 24/7. This kind of facility is capable of dealing with such emergencies as sudden illness, injury, accident, heart attack, stroke, and many other potentially life-threatening situations. It is noteworthy to take into account that in case of a life-threatening emergency, call 998 and request an ambulance service. It will be unwise to come to the hospital in your own vehicle. Emergency contact numbers in the UAE are the following: Police – 999; Civil Defense – 997; Ambulance – 998.
Quick Emergency Numbers in Dubai
| Emergency Service | Number |
| 🚑 Ambulance | 998 |
| 👮 Police | 999 |
| 🚒 Civil Defence / Fire | 997 |
| Dubai Health customer support | 800 60 |
| Dubai Health outside UAE | +971 4 599 1200 |
The official UAE government confirms the emergency numbers above. Additionally, Dubai Health’s customer experience team is available 24/7 on 800 60.
Best-Known 24/7 Emergency Hospitals in Dubai
The following are some of the major hospitals to consider in case you require emergency medical care in Dubai. For non-emergency consultations, specialist directories, and healthcare overview, read our guide on the Best Hospitals In Dubai. Specific specialists, trauma, and availability of trauma beds may differ depending on the circumstance; hence, 998 continues to be the right number when calling an ambulance.
1. Rashid Hospital – Major Trauma and Emergency Services
- Address: 315 Umm Hurair, شارع ٢, Dubai, United Arab Emirates. Phone Number: +97180060
- Location: Umm Hurair, Dubai
- Contact: 800 60
- Emergency: 24/7
Rashid Hospital is one of the main trauma and emergency services hospitals in Dubai. Dubai Health assures that its Emergency Department is operating 24 hours a day, all days of the week. The hospital is located in Umm Hurair and can be contacted through the Dubai Health 24/7 contact line, 800 60.
According to Dubai Health, Rashid Hospital is a key player in its critical-care facility, with emergency medicine teams of top doctors in Dubai, including experienced emergency physicians, trauma surgeons, and specialized nurses.
Suitable For:
- Severe accidents and trauma
- Major injuries
- Critical medical emergency
- Surgical emergencies
- Specialist or Intensive Care Cases
2. Dubai Hospital – Deira Emergency Services
- Dubai Hospital | مستشفى دبي
- Address: 222 Al Khaleej St, Al Baraha – Deira – Dubai, United Arab Emirates
- Phone: +97180060
- Location: Al Khaleej Street, Deira
- Emergency: 24/7
Another Dubai Health facility offering emergency services on a 24/7 basis is Dubai Hospital.
The Dubai Health emergency network provides for medical and surgical emergencies and is capable of stabilising trauma patients and then transporting them to a trauma center when needed.
Suitable for:
- Acute medical emergencies
- Injuries
- Surgical emergencies
- Internal medicine emergencies
- Patients needing emergency assessment at the hospital
3. American Hospital Dubai – 24/7 Emergency Department
- Address: Oud Metha – Dubai, United Arab Emirates
- Phone: +97143775500
- Location: Oud Metha, Dubai
- Emergency: 24 hours a day, 7 days a week
American Hospital Dubai offers a 24/7 Emergency Department. The emergency department staff assesses, diagnoses, and treats various types of medical emergencies quickly. The hospital has an in-house lab and diagnostics to assist in emergency assessment.
Emergency care can include:
- Sudden chest pain
- Breathing difficulties
- Injuries and trauma
- Severe infections
- Acute illnesses
- Wounds requiring urgent treatment
4. Mediclinic City Hospital – Dubai Healthcare City
- Address: Bldg 37, 26th Street, Umm Hurair Second – Dubai Healthcare City – Dubai, UAE
- Phone: +9718001999
- Location: Dubai Healthcare City
- Emergency: 24/7
Mediclinic City Hospital has a provision to provide emergency medical facilities round the clock throughout the week. The facility treats various ailments that might have severe implications for patients’ health. The hospital has also declared itself as an internationally accredited facility in case of Stroke and Acute Coronary Syndrome.
Helpful for:
- Stroke emergencies
- Cardiac emergencies
- Trauma
- Paediatric emergencies
- Infections
- Severe injuries
5. Mediclinic Parkview Hospital
- Address: Umm Suqeim St – Al Barsha South Third – Al Barsha South – Dubai – United Arab Emirates
- Phone: +9718001999
- Location: Al Barsha South 3
- Emergency: 24/7
Mediclinic Parkview provides specialist-led emergency care for adults, children and critically ill or injured patients around the clock. Its emergency department includes adult and paediatric emergency services, trauma care, cardiac emergency care and stroke care. Therefore, residents in areas such as Al Barsha, Dubai Hills, Motor City and surrounding communities may find this facility particularly accessible.
6. Saudi German Hospital Dubai
- Address: Hessa St 331 West, Al Barsha 3, Exit 36 Sheikh Zayed Rd, American School Opposite – Dubai, United Arab Emirates
- Phone Number: +9718002211
- Location: Al Barsha 3
- Emergency: 24/7
There is a well-equipped Emergency Department at the Saudi German Hospital Dubai, which operates 24 hours/7 days a week. The Emergency Department at the hospital treats all patients who are suffering from serious injuries or require urgent medical attention. There is an emergency department with 28 beds that operates 24 hours a day.
Emergency services include:
- Accident and injury care
- Acute medical conditions
- Trauma assessment
- Stabilisation
- Critical-care support
- Diagnostic investigations
7. Aster Hospitals in Dubai
- Aster Hospital – Mankhool
- Location: Al Raffa, Kuwait St., near Sharaf DG – Mankhool – Dubai, United Arab Emirates
- Phone: +97144400500
Aster runs a number of hospitals with emergency services in Dubai, which include Mankhool, Al Qusais, Muhaisnah and Jebel Ali. According to the information provided by Aster Hospital’s Dubai emergency service, the departments work 24/7, have emergency doctors on duty, and have access to critical care.
Such conditions as heart attack, stroke, trauma, respiratory failure, infections, seizures, and surgical problems are listed among the ones to be treated. For instance, Aster Hospital Muhaisnah says that their Emergency Department works 24/7.
Useful for:
- Families living in different parts of Dubai
- Accidents and injuries
- Sudden illness
- Paediatric emergencies
- Cardiac and respiratory emergencies
- Urgent surgical conditions
8. Al Zahra Hospital Dubai
- Address: Sheikh Zayed Road, Al Barsha First – Al Barsha, Dubai, UAE
- Telephone Number: +971 4 378 6666
- Location: Sheikh Zayed Road, Al Barsha
- Emergency: 24/7
- Emergency Contact: +971 4 378 6666
Al Zahra Hospital Dubai has an Emergency Department open all day, and it deals with a wide variety of emergency medical conditions. The emergency department of this hospital is situated close to Mashreq Metro Station in Al Barsha. Some of the facilities available at their emergency services include ambulances with emergency equipment and paramedics.
9. Emirates Hospital Jumeirah
- Address: شارع شاطئ جميرة, near Dubai Canal, Jumeirah 2 – Jumeirah, Dubai, UAE
- Telephone Number: +971 800 444 444
- Location: Jumeirah 2, near Dubai Canal
- Emergency: 24/7
The Emergency Department of Emirates Hospital Jumeirah runs 24/7. Some of the emergency services provided by this hospital include cardiac emergencies, obstetric & gynaecological emergencies, and pediatric emergencies. It is a good choice for individuals residing in areas like Jumeirah, Al Wasl, and other nearby localities.
10. Mediclinic Welcare Hospital
- Address: 2nd St, facing Gems Legacy School, Al Garhoud – Dubai, UAE
- Location: Al Garhoud
- Phone: +97 800 1999
- Emergency: 24/7
Mediclinic Welcare Hospital offers 24/7 emergency services and also has a special fast-track service for emergencies. It has facilities for paediatrics and NICU, general surgery, maternity, and urology services. Hence, it could be considered an effective emergency care provider in the vicinity of Garhoud, Deira, Airport area, etc.
Dubai Health Hospitals Offering 24/7 Emergency Care
Dubai Health currently operates a network of six hospitals, with emergency departments across the system. Its emergency medicine service identifies Dubai Hospital, Rashid Hospital, Hatta Hospital, and Jebel Ali Hospital among facilities providing critical care.
Hatta Hospital
- Address: Saih Shuaib 2 – Dubai Industrial City – Dubai, United Arab Emirates
- Phone: +97180060
- Location: Hill Park, Hatta (If you are traveling or outdoor adventure planning in the area, explore our Hatta Resorts Dubai Guide)
- Emergency: 24/7
Latifa Hospital
Latifa Hospital in Al Jaddaf also lists a 24/7 Emergency Department.
Contact: 800 60
Emergency: 24/7
What Medical Emergencies Are Treated in Dubai Hospitals?
Emergency departments are designed for conditions that need immediate assessment or treatment rather than routine appointments. Common examples include:
Cardiac Emergencies
- Severe or persistent chest pain
- Suspected heart attack
- Dangerous heart rhythm problems
- Sudden collapse
Stroke Symptoms
- Sudden weakness or numbness
- Difficulty speaking
- Facial drooping
- Sudden confusion
- Sudden loss of balance or vision
Serious Injuries
- Road traffic accidents
- Major falls
- Fractures
- Severe cuts
- Burns
- Head injuries
- Heavy bleeding
Breathing Emergencies
- Severe asthma attacks
- Serious allergic reactions
- Acute breathing difficulty
- Respiratory distress
Other Emergency Conditions
- Severe abdominal pain
- Seizures
- Loss of consciousness
- Poisoning or overdose
- Severe infections
- Complications during pregnancy
- Serious paediatric illnesses
In the case of potentially life-threatening ailments, do not wait until the next normal visit to the clinic. Instead, dial 998 and heed the dispatching advice.
What Is the Difference Between Emergency and Urgent Care?
Even though the terms are used interchangeably, they are not identical. Emergency care entails a situation where there could be severe or life-threatening problems needing immediate medical evaluation. The latter is the kind of problem that needs immediate treatment but is not necessarily life-threatening. For example:
| Situation | Appropriate option |
| Severe chest pain | Emergency Department / 998 |
| Major accident | 998 |
| Unconsciousness | 998 |
| Severe breathing difficulty | 998 |
| Major bleeding | 998 |
| Broken arm after a fall | Emergency Department |
| Mild fever | GP/clinic may be appropriate |
| Minor cold | Clinic/pharmacy may be sufficient |
| Small superficial cut | Clinic/urgent care may be appropriate |
In any case where you are unsure, and the situation of the individual can be dangerous, treat it like an emergency situation.
How to Call an Ambulance in Dubai
The UAE’s official ambulance number is 998. When calling, remain calm and provide:
- Your exact location
- The patient’s condition
- What happened
- Number of people requiring assistance
- Any obvious injuries
- Your contact number
Do not end the call until the emergency operator has finished asking questions.
What Should Be Done If One Doesn’t Speak Fluently?
In such a situation, try to arrange for someone else from the vicinity to place the call. Besides, try to provide the names of the building, streets, landmarks, villa number, apartment numbers, or anything that may be relevant to one’s location. When one is at a hotel, shopping complex, or an office building, ask the security staff to assist the ambulance crew in locating them.
Emergency Hospital Visit Cost In Dubai
The most common question being asked by people is: What would be the cost of an emergency hospital visit in Dubai? There is no fixed cost for an emergency hospital visit because it depends on the hospital, the type of treatment, tests, medicines, admission costs, etc., and the patient’s insurance policy.
Dubai Health clearly mentions that its emergency service is not a free service and that is dependent on the patient’s insurance.
Indicative Government Emergency Consultation Fee
An older emergency medicine service document from the Dubai Health Authority gives AED 187.50 as the self-pay consultation fee, although the fees are in accordance with the prevailing DHA-approved fee schedule.
Note: This amount should be seen as an indicative published consultation fee and not an assurance of your bill in 2026. Additional costs of tests, scans, medications, procedures, specialist consultations and admission may increase your bill.
Private Hospital Emergency Fees
The private hospitals mostly charge the patients based on the services rendered and their insurance coverage. It is advisable to get a current bill estimate from the hospital or the insurer in case the circumstances are not life-threatening. Do not hold off from seeking emergency treatment due to uncertainty about the costs involved.
Does Health Insurance Cover Emergency Treatment in Dubai?
Insurance coverage depends on the policy, network, and circumstances. Importantly, Dubai’s trauma-centre standards state that patients presenting with medical emergencies or trauma must receive immediate emergency care regardless of whether the receiving facility is within the insurer’s network. The receiving facility can subsequently submit a claim to the insurer for emergency services.
Nevertheless, patients can still have deductibles, co-payments, exclusions, or other policy-specific charges. To better understand mandatory coverage, co-pays, and policy networks, check out our UAE Health Insurance Guide 2026.
Before an Emergency Happens
Keep these details available:
- Insurance company name
- Policy number
- Insurance card
- Emergency helpline
- Preferred network hospitals
- Employer/HR emergency contact, if applicable
This can make the administrative process easier when every minute matters.
What Should You Take to a Dubai Emergency Hospital?
If you can safely do so, bring:
- Emirates ID
- Passport for visitors
- Health insurance card
- Medication list
- Current prescriptions
- Allergy information
- Previous medical reports
- Relevant medical history
But never postpone an ambulance or treatment while gathering paperwork. If the person is unconscious, seriously injured, or critically ill, then immediate medical care comes first.
What Happens When You Arrive at an Emergency Department?
The triage process is usually adopted in emergency departments to determine the urgency with which patients require attention.
1. Registration
The hospital employees gather the identification details of the patient.
2. Triage
The nurse or any other health practitioner examines the symptoms of the patient.
3. Immediate Treatment
Patients with the most serious conditions are treated first. Therefore, someone who arrives later may sometimes be seen before a patient with a less urgent condition.
4. Diagnostic Tests
Depending on the condition, doctors may order:
- Blood tests
- X-rays
- CT scans
- Ultrasound
- MRI
- ECG
- Other specialist investigations
5. Treatment or Observation
The patient may receive medication, wound care, procedures, surgery, or monitoring.
6. Discharge or Admission
Depending on the medical findings, the patient may either:
- Go home with instructions
- Continue observation
- See a specialist
- Be admitted to the hospital
- Be transferred to another facility
Emergency Hospitals in Dubai by Area
Choosing a hospital close to your location can save valuable time.
| Dubai Area | Emergency Hospital Options |
| Umm Hurair / Bur Dubai | Rashid Hospital, American Hospital Dubai |
| Deira | Dubai Hospital, Mediclinic Welcare |
| Dubai Healthcare City | Mediclinic City Hospital, Emirates Specialty Hospital |
| Al Barsha | Al Zahra Hospital Dubai, Saudi German Hospital |
| Al Barsha South | Mediclinic Parkview Hospital |
| Jumeirah | Emirates Hospital Jumeirah |
| Al Garhoud | Mediclinic Welcare |
| Mankhool | Aster Hospital Mankhool |
| Hatta | Hatta Hospital |
| Jebel Ali | Jebel Ali Hospital / Aster Hospital Jebel Ali |
For the nearest appropriate emergency facility during a serious medical event, calling 998 is generally preferable to trying to determine the hospital yourself.
Emergency Numbers in Dubai You Should Save
🚑 Ambulance — 998
Use this number for medical emergencies requiring ambulance assistance.
👮 Police — 999
Use 999 when police assistance is required.
🚒 Civil Defence — 997
Use 997 for fire and Civil Defence emergencies.
🏥 Dubai Health — 800 60
Dubai Health’s customer experience team is available 24/7 for information about its healthcare facilities and services.
Tips for Handling a Medical Emergency in Dubai
Just a few preparations may make a big difference.
Save 998 in Your Phone
Do this before it becomes necessary. Also, save the phone number of the hospital that you prefer.
Be Familiar With Your Location
Know the name of the building, community, and nearest main road. It would be especially helpful if you are a guest, since you must know the name of your hotel and room number.
Have Easy Access to Your Insurance Information
It might help if you have a digital version of your insurance card when you cannot find the original one.
Avoid Self-Driving in Cases of Emergency
When someone has fallen, passed out, has severe difficulty breathing, severe bleeding, or even a possible stroke or heart attack, call 998 instead of taking them yourself by car.
Follow the Emergency Operator’s Instructions
The operator can give you instructions until the ambulance arrives.
Conclusion
It is known that there is an abundance of 24/7 emergency hospitals, which include governmental health centers belonging to the Dubai Health Service and private hospitals in areas such as Deira, Bur Dubai, Healthcare City, Al Barsha, Jumeirah, Garhoud, and Jebel Ali. In case you need emergency medical services, keep in mind the most important number: 🚑Ambulance: 998. Remember the numbers 999 (police), 997 (Civil Defence), and 800 60 (Dubai Health) in your telephone. The key thing is that you should not hesitate to get help in case the situation is critical – dial 998.
Frequently Asked Questions
Do the hospitals in Dubai run day and night?
Yes, some of the major hospitals in Dubai run day and night, including Rashid Hospital, Dubai Hospital, American Hospital Dubai, Mediclinic City Hospital, Mediclinic Parkview, Saudi German Hospital Dubai, Al Zahra Hospital Dubai, and Emirates Hospital Jumeirah.
What is the emergency number in Dubai?
The ambulance emergency number is 998. But the UAE emergency numbers are 999 for police emergencies and 997 for Civil Defense.
Are emergency procedures done for free in Dubai?
No, emergency procedures are not free, and coverage depends entirely on the patient’s insurance policy. For a breakdown of regulatory requirements across emirates, see our guide on Health Insurance in Dubai vs Abu Dhabi. Can tourists use emergency hospitals in Dubai?
Yes, the emergency department in Dubai serves residents, expatriates, and tourists.
Should I dial 998 or head straight to a hospital?
In case of any potential emergency situation, dial 998 immediately. Having an ambulance will mean that the patient will get started with the assessment and treatment en route to the hospital.
Which Dubai hospital should I go to in case of an emergency?
Rather than a single hospital being the most suitable for emergencies, think about the nature of the emergency and your location. Rashid Hospital is one such hospital that is part of Dubai Health’s critical care emergency system, whereas many private hospitals offer emergency facilities 24 hours a day.
Can I approach a 24/7 emergency center without an appointment?
Yes, as emergency centers are meant for the reception of patients even without making appointments. Dubai Health’s emergency medicine service, for instance, is described as a 24/7 walk-in facility.
What should I do if I am unsure if the condition requires an emergency visit?
In case of symptoms indicating a potentially serious or emergency condition, it would be better to seek immediate help at an emergency center than to wait and watch. You can dial 998 for an ambulance.
